Refund Policy
A legal disclaimer
At Spice Meridian Co., we take great pride in the quality of our certified organic spices. Due to the nature of our products and wholesale-focused business model, all sales are considered final once an order is confirmed and shipped.
Refund & Return Terms:
➤ No Returns on Perishable Goods:
We do not accept returns on spices or food products due to health, safety, and quality control reasons.
➤ Order Cancellation:
Orders may only be canceled before shipment.
Once an order has been processed or shipped, cancellation is no longer possible.
➤ Damaged or Incorrect Orders:
If you receive an order that is:
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Damaged during transit
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Incorrect or incomplete
You must notify us within 48 hours of delivery by emailing:
info@spicemeridian.com
Please include your order number and clear photos showing the issue.
Resolution Options (At Our Discretion):
Depending on the situation, we may offer:
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Replacement of damaged goods
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Partial credit toward a future order
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Other solutions deemed appropriate by us
Refunds are offered only in extreme cases after full review.
Important Notes:
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We reserve the right to deny any refund or replacement requests that do not comply with this policy.
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Bulk and wholesale orders are non-refundable once shipped, unless there is documented damage or error on our part.
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Contact Us:
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For all refund, return, or order issues, please contact:
info@spicemeridian.com